Consumer Journey1.0

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Key Features

1
End to End Transaction Tracking
Get clear visibility for all important milestones of real estate transactions and track it end-to-end.
2
Provide Adequate Information
Provide your consumers with a clear status of current progress in the transaction closing process.
3
Create Trust with Your Consumers
Assign clear action items and provide the next steps to give clarity to your consumers.

Overview

This product is useful for agents to work with consumers to track the transaction process end-to-end with clarity and transparency. Great way to provide visibility in otherwise complex transaction processing to build consumer trust.

 

Improve buyer visibility and streamline the transaction closing process with clear milestones, action items, and status updates to provide a clear picture to your buyers/sellers for real estate closings.

 

Use this product to assign clear tasks to your consumers (buyers/sellers), provide notification on key milestones, actions, and give them access to all relevant transaction documents and provide access to all Realogy service partners such as housing contractors and lawyers.

Requirements

To use this API in a production environment, you must have the following details:

Summary

Use this Product to:

  • Track end-to-end consumer journey of real estate closings.

Usable by:

  • Coldwell Banker®
  • Realogy Service Providers such as housing contractors and lawyers.

Availability:

  • Available for all US Regions.

How it Works

1. Event Notifications
Provides a service to allow publishing the event audit notification.
2. Get Transaction Details
Get agent profile, consumer profile, consumer transaction details, property, and mortgage details from the respective system.
3. Get User Feedback
Supports capturing user feedback on the overall experience.

What You Need to Use this API:

  1. Refer to API Product documentation, API specification | Realogy Developers Portal.
  2. Register and get started - Signup | Realogy Developers Portal.
  3. Request Sandbox access using Portal using "Get Access".
  4. Receive Sandbox API Key and Okta credentials.
  5. Start exploring the API in Sandbox.
  6. Build your application using Sandbox.
  7. Request production access using the portal when ready.
  8. Receive Production API Key and Okta credentials.
  9. Start using the production API from your production application.
  10. Get support - Contact Us | Realogy Developers Portal.

Support

Need Help ?

Our support page has a list with answers to frequently asked questions. If you can’t find the answer you are looking for, please contact us! We are happy to help.

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